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Another dealer in town has a lower price on an item you carry, but is out of stock at the moment. Why won''t you honor their price? In order for us to match a lower price, the item must be immediately available from the competitor. dvd If not, we must assume that the offer is not legitimate. Though rare, some retailers promote low prices on out-of-stock movie items to practice bait-and-switch tactics or to harm the competition. Don''t worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, we''ll match players the price! For every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within 30 days, including our own sale prices, we''ll refund the difference.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. My delivery is late. Who can I call to check on it? Check your receipt for a toll-free delivery number. If there no number is on the receipt, call the store of purchase and a manager will be glad to check on the delivery for you. My property was damaged during your installation. What are you going to do? We''re sorry there was a problem. Please call the dvd local store manager about what happened. He or she will arrange to compensate you for any damage we caused.

I found a lower price on an item I bought from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at the movie same time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing offer.